Resident Insights

Insights from Residents


It is important for the Council to understand what residents want. Council members are all residents themselves and actively engage with other residents, including traveling nationwide to hear concerns firsthand, conducting regular surveys, reviewing research, and meeting frequently with stakeholders.


If you want a Council member to visit at your village, click HERE.

 

To ensure more understanding of what residents want, the Council has now appointed research company Talbot Mills to undertake research on Occupation Rights Agreements.

 

To take part in that survey, click HERE

 

Between September 2023 – May 2025, Council members visited over 30 villages of all sizes and types across the country, meeting with over 650 residents. They also collected resident responses through a survey collected in-person and online. The Council has received over 200 responses to surveys. The results from survey data are HERE.


25 May 2026
Council Member Denise Whitehead has written a series of articles on Retirement Village Choices. You can read all three articles here
20 May 2026
Please read two excerpts here from Ministers expressing their appreciation to Former Chair Deborah Hart and acknowledging the valuable work undertaken by the Council