Watch Minister Tama Potaka
WATCH: Associate Minister of Housing Hon. Tama Potaka gives a big thumbs up to the mahi of the Retirement Villages’ Residents’ Council here
He recognised the growing voice of residents and the Council’s role in shaping fairer outcomes for older New Zealanders. We're proud to have his support as we keep pushing for meaningful change.
Council members Carol Shepherd (L) and Denise Whitehead (R) met with their local BOP MP Tom Rutherford on Monday 4 Aug to update him on the work of the Council, our position of the review of legislation and urging support to hasten the review process.
The Residents’ Council made formal submissions and met with the designer of a new complaints scheme for residents, advocating strongly for a fairer and clearer complaints scheme. The Council was also able to meet with operators to explain how a fair and independent complaints scheme could work to the benefit of all. Retirement Commissioner Jane Wrightson has said "the system needed changing." “The existing complaints and disputes system does not meet best-practice standards, and both the Retirement Commission and Te Tūāpapa Kura Kāinga – Ministry of Housing and Urban Development want to address these issues as part of the broader sector review under way,” Read full article HERE
